Course Details

  • Course Code: USFEC18PMC
  • Location: Online
  • Duration: 15 hours
  • Cost:
  • Qualification: All modern browsers and devices

Further Details

  • Course Access: Lifetime
  • Exams Included: Yes
  • Compatibility: All major devices and browsers

Approved Course:




Professional Mover Certification

This course gives you everything you need to know about becoming a professional mover. At the conclusion of this course, participants have the tools they require to successfully enter the moving industry, start up their own business or work for someone else.

This professional mover course covers many topics related to becoming a skilled and effective mover and developing your own company. We have developed this course to give students important information about how to succeed in this highly competitive field, both as a mover and as a company owner.

Throughout the course, students are provided with instruction, tips, and techniques for moving items in a safe way, without risk to their health or others. The course also covers the steps involved in developing, registering, and advertising a small business to take full advantage of those professional moving skills. Students of this course further learn about the licenses required and legalities involved in working in this industry.

At the conclusion of the course, students receive a diploma, proving they have successfully completed each module.

What You Will Learn

This course was designed to give takers a total overview of what is involved in entering the workforce, regardless of experience or industry.

Here’s what the course covers:

  • A brief overview of the moving industry as a whole
  • Information about how to keep yourself and others safe while on the job
  • Tips and techniques for protecting the possessions and property of your clients
  • The types of licenses and certifications required to work in the industry, as well as the legality behind them
  • Information on how to perfect your communication skills, so you can deliver excellent customer service
  • What to do when dealing with aggressive, unhappy, or stressed-out clients
  • Information on how to start a small, professional moving company
  • Tips and techniques on effectively marketing your professional moving company
  • How to attract new clients and increase your profits
  • What to do when things start to go wrong

Benefits of the Professional Mover Course:

This Professional Mover course includes the following benefits:

  • An affordable course that gives you the tools you need to enter this highly competitive field with ease
  • A curriculum that is easy to understand, divided into 10 complete modules
  • The achievement of feeling confident when entering the world of entrepreneurship
  • The ability to effectively hire and manage a small staff
  • Learning how to work with residential, corporate, and difficult customers
  • The ability to study from any location with an internet connection
  • Learn the material at any time and at your own pace
  • Lifetime access to the course – no deadlines
  • Obtain a recognized certification when completing the course, which will improve your career prospects


Course Modules/Lessons

Module 1: An Overview of the Moving Industry

  • The services offered by professional movers
  • The different types of moves professional movers frequently encounter
  • Various types of moving vehicles and their ideal use
  • The reasons people and businesses relocate

Module 2: Personal Safety Precautions

  • What to keep in mind before you begin your workday
  • How to stay safe on the job
  • The type of equipment and attire you should invest in
  • Information about health and safety legislation as well as general safety tips

Module 3: Damage-Free Moving

  • Details about proper packing techniques
  • How to protect the furniture as well as each home or office
  • The best way to pack a moving van
  • Special situations that may require extra consideration

Module 4: Licenses, Certifications, Professional Associations and Legalities

  • The importance of learning your local laws
  • Which licenses you must have to operate your professional moving company
  • The certifications your company should possess before advertising your services
  • Why you should join at least one professional association

Module 5: Customer Service

  • The importance of customer service and a few general customer service skills you should learn
  • What you should do for your customers before they move
  • How to treat your customers during the move
  • Important follow-up steps to do after the move is completed

Module 6: Dealing with Difficult Customers

  • The different types of difficult customers you may encounter
  • How to defuse tense situations
  • Dealing with aggressive customers and knowing when to contact the police
  • How to handle situations where property or possessions were damaged

Module 7: Starting a Professional Moving Business

  • A brief introduction to small business
  • How to hire staff
  • The tax considerations you should keep in mind
  • Things to do before you begin operation

Module 8: Marketing Your Professional Moving Company

  • How to use technology to locate clients
  • The best way to ask for and get referrals
  • The difference between internet marketing and traditional advertising
  • How to run a website

Module 9: Managing Other People

  • How to train your professional moving company staff
  • Communication tips to reduce workplace conflict and increase employee compliance
  • Information about coaching staff and conducting employee reviews
  • How to be aware of the precedents you set

Module 10: When Things Go Wrong

  • What to do in the event of accidents, damages and injuries
  • How to manage your company when business is slow
  • Tips on handling disorganization
  • Information on how to deal with delays beyond your control

Example Certificate


Certificate No CERTIDNO
This certificate is to verify that
Your Name

has successfully completed the
PROFESSIONAL MOVER CERTIFICATION
on the
27th August 2025

Daniel Morgan
Head Tutor
New Skills Academy

This certificate can be verified online at:
https://old.newskillsacademy.com

How online learning can benefit you..

 

START THE PROFESSIONAL MOVER CERTIFICATION NOW



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FAQ's

  • Who can take the course?

    Anyone who has an interest in gaining a greater understanding of this subject is encouraged to take the course. There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down in to individual modules. Each module takes between 30 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.

  • Where / when can I study the course?

    You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!

  • Is there a test at the end of the course?

    Once you have completed all of the modules there is a 30 (multiple choice) question test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What happens if I fail the test?

    If you don’t pass the test first time you will get a second opportunity to take the test again after further study.

  • When will I receive my certificate?

    Once you have completed your test you can log in to your account and download / print your certificate any time you need it. If you would prefer us to post you a certificate there will be an admin charge of $16

  • How can I pay?

    We use Paypal for all payments on the site. You can either use your Visa, MasterCard ,American Express, Solo cards or PayPal account to pay for the online course. All payments are handled securely by Paypal.

  • Is my payment secure?

    As previously mentioned your payment is totally secure. We use the latest ssl encryption for all transactions.

  • How long after payment can I begin the course?

    You can begin the course immediately after your payment has been received.
    You should receive an email with your log in details as soon as your payment has been accepted. If you don’t get this email please check your junk folder, failing that please contact us for further assistance.

  • How long is my certificate valid for?

    There is no expiry or renewal fees

Go at your own pace. There are no time limits for this course.
This course is compatible with all modern devices and browsers.
On completion of the course you will be awarded a certificate.
We are here to help if you have any problems.

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